Clerical Medical
A large financial services organisation, focussed on delivering insurance and pensions to the professional market
A large financial services organisation, focussed on delivering insurance and pensions to the professional market
The objective:
to develop a telephone sales channel capable of delivering sales to the existing intermediary market
The result:
as a result of the training and development programme
- Sales targets were met by all members of the team;
- Sales staff turnover less than 1%;
- All the trainees achieved the industry recognised standard qualification;
The senior management within the organisation recognised the value that the Telephone sales team had added to the organisation. The team has since grown in size, and continues to achieve targets and maintain low staff turnover.